Operational

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External Services

System Status Timeline

Playbooks
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PowerDialer Salesforce
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PowerDialer LMP
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Lead Management Platform
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Call Quality
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Call Completion Issue

2021-07-29

Incident Log

12:42 PM MDT

The Telephony/Comms teams observed an carrier issue that was preventing 8-9% of calls from completing normally.

State: Investigating

Status: Service Disruption

1:26 PM MDT

We have removed the problem carrier and escalated the issue with them for swift resolution.

State: Resolved

Status: Operational

Inbound Calls
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