Operational

Maintenance June 3, 2021


Data Carrier Maintenance

Scheduled Start: 06/03/2021 11:00:00 PM MDT
Scheduled End: 06/04/2021 3:00:00 AM MDT

Products Affected

Playbooks
PowerDialer Salesforce
PowerDialer LMP
Lead Management Platform
Call Quality
Inbound Calls

Regions Affected

United States
Canada

Notes

06/01/2021 7:45:34 AM MDT – The XANT.ai Technology Team has been informed that one of our carriers will be conducting maintenance on Friday, 6/03/2021. This maintenance will begin Friday at 11:00 PM MDT and is expected to finish the next day at 3:00 AM MDT. We appreciate your patience and will get this maintenance completed quickly. XANT.ai Technology Team


Maintenance June 9, 2021


Data Carrier Maintenance

Scheduled Start: 06/09/2021 12:00:00 PM MDT
Scheduled End: 06/09/2021 4:30:00 AM MDT

Products Affected

Playbooks
PowerDialer Salesforce
PowerDialer LMP
Lead Management Platform
Call Quality
Inbound Calls

Regions Affected

United States
Canada

Notes

05/27/2021 8:51:38 AM MDT – The XANT.ai Technology Team has been informed that one of our carriers will be conducting maintenance on Wednesday, 6/09/2021. This maintenance will begin Wednesday at 12:00 PM MDT and is expected to finish the same day at 4:30 AM MDT. We appreciate your patience and will get this maintenance completed quickly. XANT.ai Technology Team


Maintenance June 14, 2021


Data Carrier Maintenance

Scheduled Start: 06/14/2021 7:00:00 PM MDT
Scheduled End: 06/15/2021 3:00:00 AM MDT

Products Affected

Playbooks
PowerDialer Salesforce
PowerDialer LMP
Lead Management Platform
Call Quality
Inbound Calls

Regions Affected

United States
Canada

Notes

06/09/2021 8:18:31 AM MDT – The XANT.ai Technology Team has been informed that one of our carriers will be conducting maintenance on Wednesday, 6/14/2021. This maintenance will begin Wednesday at 7:00 PM MDT and is expected to finish the next day at 3:00 AM MDT. We appreciate your patience and will get this maintenance completed quickly. XANT.ai Technology Team


Maintenance Calendar
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External Services

System Status Timeline

Playbooks
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Playbooks Numbers/Emails flagged as invalid

2021-06-14

Incident Log

10:00 AM MDT

The XANT Technology Team is observing an issue with the Playbooks product. End users are experiencing phone numbers and emails being flagged as invalid with the product. We are aware of the issue and are actively working to restore service. XANT Technology Team

State: Investigating

Status: Service Disruption

12:07 PM MDT

The XANT Technology Team has identified the underlying issue with this incident. At 11:56am MT we restored service to the Playbooks product. This incident will now be closed out. XANT Technology Team

State: Resolved

Status: Operational

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PowerDialer Salesforce
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PowerDialer LMP
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Lead Management Platform
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Call Quality
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Inbound Calls
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